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What is back office work?

Back office work refers to positions within a company that are in direct contact but not client facing. It is a type of BPO (Business Process Outsourcing). The back office is basically the department that supports the front office, or client facing, positions with their various responsibilities, experiences and skills. Employees in the back office handle many administrative tasks, including record keeping, data analysts and data management. For example, most IT help jobs in a call center may be client-facing. However, back office jobs in a call center can include accounting, HR, analytics and office management.

In general, the back office generates less revenue than the front office, but importantly for any company, it also costs less. Back office employees discuss or debate with the company’s front office workers, they do not consult or consult with the company’s clients. If you aspire to do back office work, consider finding a job in an industry that interests you, that you are good at, and that has back office positions that match your skills. According to the set. Here is a list of departments that are typically part of the back office, regardless of industry:

Human resources
Operations
Information Technology
Accounting
Compliance

Importance of back office in career life

Back office work can be a good team-building career for someone who prefers to work in an office but also enjoys working with the same people. Back office work is routine but usually takes place within working hours. This can allow consistency in your busy or normal life schedule and does not require extensive travel. This type of work is a good and successful career for someone who has family responsibilities. Some other benefits of a back office career are:

Not customer-facing
More relaxed
Core responsibilities
Remote Work

Not customer facing: Back office workers are involved in contact with customers they do not work directly. Instead, they work with teams of colleagues, or with other internal departments or companies. An employee who is not interested in meeting new people or does not enjoy handling customer service requests may prefer back office work.
More relaxed: Almost as many customers see back office workers, and they represent the face of the company at conferences, meetings or networking events, so it can be a more relaxed environment in terms of dress code and professional etiquette.
Core responsibilities: Back office work can be blessed and successful by running the business with development, skills and abilities. As a back office employee, you can feel more secure in the company you work for because of your contribution and connection to the company.
Remote Work: Technology and AI have allowed many back office tasks to be done remotely with the use of networks and secure online databases. This allows more freedom for back office staff attached to that office who are not on site to perform duties or speak to customers [Detail🔗]

Positions and salary for back office worker?

Many positions in back office jobs can depend on qualifications and skills. The type of work you do for yourself or any company and the qualifications, skills and work style required for your job can affect your salary. Where you work and where you’ve worked before and how much experience you have can also affect how much money you earn or want to earn.

Detail of Salary and Positions, When you want to hire a back office employee.

Here is a list of back office positions and their salaries:

Finance assistant
- National average salary: $ 65,000 to $ 75,000 per year
Human resources assistant
- National average salary: $ 50,000 to $ 40,000 per year
Staff Accountant
- National average salary: $ 55,000 to $ 45,000 per year
Operational Manager
- National average salary: $ 75,000 to $ 80,000 per year
Data Analyst
- National average salary: $ 52,000 to $ 60,000 per year
Compliance Officer
- National average salary: $ 40,000 to $ 42,000 per year

Require skills for back office work

Communication
Accounting
Data Management
Information Technology (IT)

FAQs

What is back office work in BPO?

Back office work refers to positions within a company that are in direct contact but not client facing. It is a type of BPO (Business Process Outsourcing).

List of departments that are part of back office regardless of industry?