business process outsourcing companies

A best BPO company is very beneficial for its services to the customer. That’s why it is very important for him to find a best BPO company so that he can do his work with this company completely free and sincerely believe. This is believed only to save the customer money and time. For a business, its time and money are very important and this is the reason why every company wants to outsource services. That is why it is very important to find and hire a best BPO company. Now we want to discussed about business process outosurcing companies.

Top 10 Business Process Outsourcing Companies in 2024

Many companies outsource business processes when they want to save money and time or focus more on their core business. We want to build customers’ trust in our company and rank our company to become the best BPO company in the eyes of our customers. At this time in 2024 if we want to study, the best BPO companies which are considered in top 10 are listed below:

  1. Accenture
  2. Triniter
  3. IBM
  4. Cognizant
  5. Wipro
  6. Genpact
  7. ADP
  8. EXL
  9. SunTec
  10. Intetics

Detail of best BPO top 10 companies and services

If you want to outsource your business operations, Business Process Outsourcing BPO companies offer highly specialized services that handle non-core business activities such as data entry, call center, IT and even HR activities and finance operations for you. When you outsource your company’s operations to any BPO services provider company, you save cost, save your time, and streamline your processes.

1. Accenture

Accenture is a US multinational professional services provider company. This company is the world’s largest IT solutions provider company that also provides BPO services. The number of employees of this company is more than 733,000.

Services:

  • Cloud
  • Cybersecurity
  • Data and Artificial Intelligence
  • Digital Engineering and Manufacturing
  • Emerging Technology
  • Enterprise Platforms
  • Finance and Risk Management
  • Learning
  • Marketing and Experience
  • Metaverse
  • Private Equity
  • Sales and Commerce
  • Strategic Managed Services
  • Supply Chain

The company is based in Dalian and Iceland and has a presence in more than 120 countries. it reported revenues of $64.1 billion in 2023

2. Triniter

Trinter is considered to be one of the best companies in the world of BPO, its highest client retention rate and repetition rate makes it a unique name in the industry. This company has a unique name in the BPO industry with the highest customer satisfaction rate. 

Services

  • Customer support
  • Back office
  • Insurance claims
  • Technical support
  • Digital marketing
  • Research and data analytics.

3. IBM

IBM is an American multinational IT company. Headquartered is situated in the New York that offers high quality business processing services in the industry like automation, finance,  HR (humane resource) and customer satisfaction.

IBM has a global presence and operates in more than 160 countries. Major clients include companies such as Amazon, PayPal, HP and Citibank.

Services:

  • Talent Acquisition 
  • Real Estate Management 
  • Consulting & Financial Services
  • Application services
  • Artificial intelligence
  • Automation
  • Business strategy
  • Cloud
  • Customer experience
  • Cybersecurity
  • Finance

4. Cognizant

Cognizant is a US multinational company, like IBM, that offers smart digital solutions in consulting and information technology and business operations. if we talk about the number of employees, they are more than 2,90,000.

Services

  • Wealth & Asset Management
  • Insurance Claims Processing 
  • Human Resource Management 
  • Medical Billing & Coding 
  • Contact Center Support 
  • Revenue Cycle Management

5. Wipro

Wipro is a leading IT consulting and services providing company in India that also provides BPO services. Headquarter is situated in Bangalore India. If we talk about the number of employees then there are more than 100,000 employees.

Major Clients

  1. Walmart 
  2. Philips 

Services

  • Cloud Infrastructure 
  •  Healthcare 
  • Digital Marketing 
  •  Applications
  • Artificial Intelligence
  • Business Process
  • Cloud
  • Consulting
  • Cybersecurity
  • Data & Analytics
  • Digital Experiences
  • Engineering
  • Sustainability

6. Ganpact

Genpact is a global service provider company that provides AI-based digital solutions it’s headquarter is in New York. This company is providing services in more than 30 countries.

If we talk about the number of employees, there are more than 85,000 employees.

Services

  • Insurance claim processing 
  • Customer service
  • UI UX 
  • Supply chain management
  • Real estate 

7. ADP

ADP is a multinational company headquartered in New Jersey and its services include automatic data processing, payroll and HR outsourcing solutions for companies in the hospitality, financial, healthcare and other industries. It is present in more than 130 companies, including India and the Philippines, and its number of employees is more than 60,000.

Services

  • Payroll management 
  • Tax services 
  • Human Capital Management

8. EXL

EXL is a leading digital service provider company headquartered in New York, offering services in insurance, banking, healthcare, and logistics solutions in countries such as the United Kingdom, India, and the United States. The number of employees is more than 30,000.

Services

  • Finance and accounting
  • Operations management 
  • Market research 
  • Customer analytics
  • Data governance

9. SunTec

SunTec is an Indian IT and sourcing company that provides services such as digital solutions, data management, e-commerce, marketing and its head office is in New Delhi, India. This company has a global presence and provides services in more than 35 countries. 

Major Clients

  1. PepsiCo
  2. Panasonic
  3. Honda
  4. Bose 

Services

  • Data entry
  • SEO services 
  • E-Commerce 
  • Image processing
  • Cloud computing
  • App development

10. Intetics

Intetics is a Florida-based company that is a large software development outsourcing firm that offers in-house software and mobile solutions for businesses and a wide range of industries such as IT, healthcare and education. 

Major clients

  1. S&C Electric
  2. Spreadsheet
  3. Inc

Services

  • Custom software development 
  • Business intelligence and analytics
  • Robotics process automation RPA
  • Customer support
business process outsourcing companies

FAQs

Business Process Outsourcing

A best BPO company is very beneficial for its services to the customer. That's why it is very important for him to find a best BPO company so that he can do his work with this company completely free and sincerely believe.

  1. Accenture
  2. Triniter
  3. IBM
  4. Cognizant
  5. Wipro
  6. Genpact
  7. ADP
  8. EXL
  9. SunTec
  10. Intetics

Many companies outsource business processes when they want to save money and time or focus more on their core business. We want to build customers' trust in our company and rank our company to become the best BPO company in the eyes of our customers.