types of best bpo jobs

To know about types of best BPO Jobs we must know BPO has evolved and its jobs span different sectors, providing opportunities to employees in both voice-based and non-voice-based outsourcing roles as per their ability, qualification and skills. are By 2024, the industry presents a dynamic career landscape with rapid growth prospects, catering to domestic and international clients as they provide their services.

Generally candidates in BPO sector get specific positions and good salary based on their education and qualification for best type of BPO jobs. For some positions, education from A-level to graduation is also acceptable and these are for voice processes outsourcing, while graduation degrees include important accounting, B.com, and finance etc. studies are non-voice. Action is preferred. Additionally, essential skills include excellent communication, internet skills, strong typing skills, data processing, good vocabulary, communication skills, word processing and proficiency in spreadsheet applications.

6 types of best BPO jobs in 2024

To find a types of best BPO jobs we have to go around with our resume. If we find these Best BPO Jobs positions in advance and study them then increase our skills, experience and education according to these positions. Prepare us and our children with us who are about to pass graduation by making them aware of these jobs so that along with the growth of the BPO industry, we also grow faster in the pace of growth.

However, the best 6 types of best BPO jobs are listed below:

  1. Customer Care Specialist
  2. Customer Success Manager
  3. Data Collector
  4. Account Payable Clerk
  5. Bookkeeper
  6. Customer Service Representative
types of best bpo jobs

Position, Salary & Duties 6 types of best BPO jobs

Here are detail of job position with average salary and details of what they will do in their duties

1. Customer Care Specialist

Duties: Customer care specialists handle customer complaints related to a particular product or service at the call center or through online chats or email. Companies usually outsource this role to third-party companies so that they can focus their expertise on a single task and ensure customer satisfaction. While working in the BPO industry, these professionals can work in education, retail, medical, manufacturing or various service companies and they need good computer skills, typing or best customer communication, among others. One of the skills is mandatory.

National average salary: $38,00 to $45,500 per year

2. Customer Success Manager

Duties: A customer success manager manages customers after they purchase something from a company in the form of stock. They help customers understand products and services
And help explain their benefits. Respond to customer phone calls promptly and assist customers with their expertise. In addition, they focus on creating an exceptional customer experience that helps build customer loyalty and increases brand loyalty, trust and sales.

National average salary: $58,000 to $65,500 per year

3. Data Collector

Duties: A data collector analyzes customer and company data and enters data into the database. These professionals ensure that the data is collected from where and why. This ensures that the data collection tool is reliable and accurate. They also test the data by cross-verifying the data and use various statistical software to create data models for analysis. Knowledge of databases, knowledge of browsers and good typing speed of data entry can be useful for this position.

National average salary: $32,000 to $40,500 per year

4. Account Payable Clerk

Duties: Accounts Payable Clerk responsible for completing payment transactions securely. These professionals receive, process, retrieve, verify, track and record purchases and orders. They are also responsible for controlling company costs and liabilities. It is theirs. Part of their workday may include making sure the company receives credit for outstanding memos and finally creating a closing report. For this position you must have skills or ability in account maintenance, accounting, statistics and record keeping.

National average salary: $55,000 to $60,500 per year

5. Bookkeeper

Duties: A bookkeeper records and accounts for the financial transactions of a business, such as maintaining and recording sales, expenses, and sales revenue. These professionals keep track of the general ledger by documenting debits and credits and make it easy for company managers to view accounts. Part of their work day involves preparing books for accountants and preparing balance sheets, income statements and other financial reports. This position requires skills in accounts, data collection, credit and debit studies, economics and bookkeeping.

National average salary: $48,500 to $54,000 per year

6. Customer Service Representative

Duties: A customer service representative’s main duty is often related to customer issues. Their duty is to resolve the customer’s problem and ensure that the solution is provided in a timely and efficient manner. They can resolve customer concerns by sitting on the phone at a call center or interacting with customers through online chats and emails. These professionals also help generate new sales leads that develop into new customers and identify customer needs for greater satisfaction. Computer education along with communication skills is a must for this position.

National average salary: $36,500 to $42,000 per year

Prepare for interview, for BPO jobs?

Using some tips to prepare yourself for BPO jobs interview can improve your interview, we are sharing with you these 6 tips which will help you in BPO jobs interview. These important tips are:

  1. Learn about the position
  2. Consider the skills necessary for the job
  3. Practise for the interview
  4. Learn about the company
  5. Show eagerness to learn
  6. Dress appropriately

Detail, Prepare for interview, for BPO jobs🔗

FAQs

BPO has evolved and its jobs span different sectors, providing opportunities to employees in both voice-based and non-voice-based outsourcing roles as per their ability, qualification and skills.

  1. Customer Care Specialist
  2. Customer Success Manager
  3. Data Collector
  4. Account Payable Clerk
  5. Bookkeeper
  6. Customer Service Representative
  1. Learn about the position
  2. Consider the skills necessary for the job
  3. Practise for the interview
  4. Learn about the company
  5. Show eagerness to learn
  6. Dress appropriately
  1. Learn about the position
  2. Consider the skills necessary for the job
  3. Practise for the interview
  4. Learn about the company
  5. Show eagerness to learn
  6. Dress appropriately

BPO stand for Business Process Outsourcing